Madarat Office
For General & Integrated Electronic Services
About Us
Madarat for General and Integrated Electronic Services is a specialized entity providing procedural solutions and support services for commercial establishments, investors, and individuals. Through a qualified team committed to simplifying procedures and accelerating transaction completion with high professionalism in accordance with applicable regulations and guidelines.
We work as an operational support partner for commercial establishments, companies, institutions of all types, factories, foreign investors, and entrepreneurs. We help reduce time, effort, and operational costs associated with following up on government and electronic procedures, enabling our clients to focus on their core business and achieve their operational and strategic goals.
Our Vision
To be the first choice and trusted partner in providing all general and electronic services and operational support solutions for establishments in the Kingdom of Saudi Arabia.
Our Mission
Providing integrated professional services that contribute to improving business efficiency, facilitating procedures, and achieving the highest levels of customer satisfaction.
Our Values
Our values are the foundation of our success and commitment to our clients and partners
Professionalism
We adhere to the highest professional standards in everything we do.
Reliability
We build relationships based on trust, transparency, and commitment.
Customer First
We put our clients first and strive to exceed their expectations.
Speed of Delivery
We value your time and commit to delivering fast and effective solutions.
Confidentiality
We protect your data with the highest security standards.
Continuous Quality
We constantly strive for improvement and delivering the best without stopping.
Our Services
Integrated solutions for easier procedures and more efficient business
Government Platform Services
- Completing and following up on government electronic procedures.
- Updating data and managing government accounts.
- Tracking requests and transactions until completion.
Private & Non-Profit Sector Services
- Managing and following up on procedures related to private entities.
- Coordinating and following up with relevant authorities.
HR & Government Relations Services
- Supporting HR departments in executing electronic procedures.
- Following up on employee transactions.
- Coordinating with relevant government agencies.
Translation & Communication Services
- Communication in Arabic and English.
- Support for clients of various nationalities.
- Assistance in understanding procedures and requirements.
Why Madarat?
Speed of delivery and continuous follow-up.
Practical experience in dealing with digital platforms and electronic procedures.
Reducing operational burden on establishments.
Saving time and effort for business owners.
A unified point of contact for completing and tracking services.
Commitment to confidentiality and privacy.
Custom Solutions for Companies
Madarat offers monthly and annual cooperation contracts designed according to the needs of the establishment, including continuous management and follow-up of services and procedures at appropriate operational fees, ensuring speed of delivery and continuity of support.
Target Sectors
Work Methodology
Clear procedure - Continuous follow-up - Documented results
We adopt a clear workflow that ensures understanding needs, defining requirements, executing procedures, then following up and closing the request with the client.
Receive Request
Identify the service type and required data.
Review Requirements
Verify documents and clarify any missing items.
Electronic Execution
Submit the request or follow up on the procedure via the platform.
Follow-Up
Track status and updates with relevant authorities.
Closure & Report
Deliver results to the client with a procedure summary.
Added Value for Clients
Madarat's methodology aims to reduce administrative distraction, improve transaction tracking experience, raise compliance levels, and save business owners' time through a single clear and organized channel.
Pricing Packages
Basic Package
- Business setup services (commercial registration, municipal license, safety certificate)
- Management and licensing services as listed
- Limited labor services: Qiwa - work permits - GOSI
Advanced Package
- All Basic Package services
- Periodic request management
- Renewal date tracking and periodic reports
Professional Package
- All previous packages' services
- Dedicated follow-up officer
- Monthly performance reports
- Direct follow-up with government agencies
Custom Business Package
- Customized packages per client request
- Custom operation and follow-up plan design
- Comprehensive management of all services, permits, and government updates
- Direct support
Enterprise Package
- Fixed monthly contract
- Dedicated account manager for the company
- Priority in delivery and follow-up
- Monthly reports
- Periodic company visits
- Employee services at company premises or remotely
Service Coverage
We serve all regions across the Kingdom of Saudi Arabia
25% Off Your First Order
Request your service now and get the discount
Closing Word
Leave It to Us & Relax
At Madarat for General and Integrated Electronic Services, we believe that our clients' success is our success. That's why we strive to provide professional services that ensure business completion with efficiency, speed, and reliability, to be a supportive partner in your journey of growth and success.
Contact Information
Working Hours
Sunday to Thursday
Morning: 8:30 AM to 12:30 PM
Evening: 6:30 PM to 10:00 PM
Saturday
6:30 PM to 10:00 PM